Product terms and conditions
Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which VINOX makes the products available to you (“Product Terms”). By registering on our site, you are agreeing to be bound by these terms and conditions. We may change these terms and conditions from time to time by updating this posting.
How to order
You may order wines or other goods or tickets to wine tasting, dinner services, or other services by the various methods mentioned below (unless stated otherwise). You will have a right to cancel such order, please see the paragraph headed "return of goods / cancellation" below for details
You may order by;
By e-mail to email@example.com
By phone at 852 2150 1990
By post, please complete the specific order form in the relevant brochure and send it to VINOX Limited
B8 10/F Hankow Center 4A Ashley Road TST HK
It is illegal to sell alcohol to people under the age of 18. By placing an order, you confirm that you are 18 years old or above. All orders that you place will be subject to these terms and conditions.
Your order is an offer to buy from us. There will be no contract of any kind between you and VINOX ("us/we") unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods or services to you without giving any reason. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.
On acceptance of your order (application) for a place at any of our ticketed events, we will dispatch tickets which you are requested to bring with you.
Description & Prices
The description and prices payable for the items or services that you order are clearly set out in our price list or brochure. If, by mistake, we have under-priced an item or service, we will not be obliged to provide that item to you at the stated price provided that we notify you before we dispatch the item concerned or, in the case where we are not dispatching an item, within 4 working days of our acceptance of your order and we may cancel your order provided we refund you any payments you have made. You may agree the correct price in which case we will proceed with your order. In the unlikely event that an item has been over charged a full refund of the difference will be given.
We reserve the right to change our prices. Please refer to our latest price list for all current prices. Please note prices issued in the latest price list supersede any prices set out in these terms and conditions if they are different.
A case is equivalent to 12 x 75cl. bottles, 6 x l50cl magnums, 24 x 37.5cl. Half bottles, 12 x 50cl. imps, 36 x 25cl.quarter bottles.
Prices are subject to currency and market fluctuations, changes in duty and VAT as well as stock remaining unsold. The case bottle price shows the discount available when wines are bought by the unmixed case. If any other currency is stated, this is subject to currency fluctuations and is an indication only.
All product prices, wine tastings, wine dinners or other services listed are in HK dollars. Payment is due immediately upon confirmation of order. If payment is not received within 7 days, we shall assume you would like to cancel the order. Please allow 3 to 5 working days for payment to clear before goods may be released.
By Cheque: Crossed cheque should be made payable to "VINOX Limited".
By Bank Transfer:
A/C Name: VINOX Limited
Bank Name: Hang Seng Bank A/C No.: 255-830713-883
By Credit Card: Credit Card payments are accepted via PayPal. A 3% handling fee will be charged by PayPal. Should this be your preferred type of payment, please send an email to firstname.lastname@example.org with your invoice number.
Please send us a copy of your payment receipt or verification after payment is done via email to email@example.com with Invoice No as reference.
Free delivery will be made to Hong Kong Island, Kowloon and the New Territories for purchases over HK$1,200. For delivery to Discovery Bay, Sheung Shui, Sai Kung, Yuen Long and outlying areas, please enquire at time of order. HKD $70 will be charged for local delivery for purchase below HKD$1,200. Please note that orders and confirmations placed by 1pm every day will receive goods next day (Mon - Fri). For Monday delivery, the cutoff time is before 3PM Saturday.
Receipt of Goods
Deliveries should be signed for as `Not Examined' and you should inspect the goods as soon as possible and notify us immediately of breakages or wine shortages. Unless you notify us within 14 days of deliver of the order, we will not guarantee any replacement or refund and will not be liable to you for the same.
If you will not be at the delivery address at the time of delivery and wish us to leave your order in a safe place, please advise us. We regret that neither we nor our carriers will accept responsibility for any subsequent loss or damage which occurs once the consignment has been delivered to you. Contact us on (852) 2510 1990 or e-mail to firstname.lastname@example.org
All wines and spirits and other goods are subject to lots remaining unsold. When selecting the wines or other goods for our price list we try to ensure that they will remain available throughout the life of the list. However, some items will inevitably go out of stock and we will notify you if this is the case.
All wines and spirits or other goods ordered remain the property of VINOX or its associates until payment is received in full.
Return of Goods/Cancellation
Subject to the specific cancellation provisions below in relation to specific services, orders for goods (to be delivered) may be cancelled within 7 working days of receipt of goods. A full refund will be offered provided the goods remain in good condition and that the request to cancel is received in writing. Any cancelled order will be refunded within 30 days. A charge or collections will be payable. If returned wines are not deemed to be in a saleable condition, a re-delivery fee will also be charged. Contact us on (852) 2510 1990 or email email@example.com.
Sale of goods to discharge outstanding payments
If payment is not made within three weeks of the due date or if we consider that payment will not be made by the due date, we will give you written notice to the invoice address of our intention to sell or dispose of any wines which we, any of our associated companies and/or VINOX are holding or storing on your behalf in Hong Kong, the United Kingdom or elsewhere to discharge the outstanding payment that you are liable to pay us and such sale shall be performed by a method entirely in our discretion.
To that end, you agree to give us irrevocable authority to instruct any of our associated companies and VINOX to release to us for sale or disposal of any wines held or stored by any of our associated companies and VINOX on your behalf. We will account to you any remaining balance after discharging all outstanding payments owed by you to us.
If we sell any wine stored by you with us, any of our associated companies and/or VINOX in Hong Kong, or elsewhere, you shall be liable for any deficiency in the purchase price and all costs including warehousing, any expenses incurred by us with respect to the sale, reasonable legal fees and all other charges due hereunder.
All errors and omission excluded.
Payment is due upon receipt of invoice.
Tickets are issued electronically via email. No printed ticket is issued. You do not need to present your ticket at the event, but if you are sending a guest in your place, please advise us by email of their name.
Cancellations received by us in writing 21 days or more prior to the date of the event will be refunded, less a 5% re-offering fee. Cancellations made less than 21 days prior to the event are subject to a 100% cancellation fee and no refund shall be provided. However, you may send someone to attend in your place in the event you cannot make it. Please advise us in advance of their name.
The right to vary the time, venue, wine selection is reserved.
If the event is cancelled, a full refund will be provided within 7 days of the cancellation.
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on our website and it is your responsibility to read the terms and conditions on each occasion you use this website and your use of the website shall signify your acceptance to be bound by these latest terms and conditions.
Nothing in the website, brochure or any other marketing materials issued by us constitutes an offer to sell on our part and we reserve the right not to accept any orders.
We will not be liable, in contract, tort (including without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:
(i) economic losses (including without limitation loss of revenue, profits, contracts, business or anticipated savings); or (ii) loss of goodwill or reputation; or
(iii) indirect losses suffered or incurred by you arising out of or in connection with any matter arising out of these terms and conditions.
Our liability (whether in contract, tort or otherwise) shall in any event be limited to a sum equal to the amount paid or payable by you for the goods deliverable to you.
These terms and conditions shall be governed by the laws of the Hong Kong Special Administrative Region and you agree to submit to the exclusive jurisdiction of the Hong Kong courts.